Frequently Asked Questions

  • What is mp4upload?

    mp4upload is a video hosting provider. We offer online storage/remote backup capacity, sophisticated uploading and downloading tools.
    With mp4upload you can host your videos on the same place.

  • Why should I use mp4upload?

    Whenever you need to send a video that is too large for e-mail, mp4upload can help. If you need secure remote storage capacity for off-site backups, mp4upload offers solutions for you. If you want to access personal videos from a variety of computers and don't want to carry around a USB stick, mp4upload is a perfect way of doing so.

  • Can I search for files other people uploaded?

    No, because not everyone wishes to share the files they upload with everyone else. This way mp4upload can be used to share files with anyone you choose to, as well as keep it for yourself as a backup or to download from anywhere in the world.

  • What kind of files can be uploaded?

    All kinds of videos. The only restrictions are for pornography, nudity, sexual videos and any kind offensive material, and, of course, copyrighted material.
    Please refer to our TOS for more info on mp4upload terms of service.

  • How to delete a file I uploaded?

    You can simply delete it from "My Files" menu or wait until the file expires so it will be automatically removed from our site.

  • Can I hotlink the stuff I upload?

    No. Hotlinking is not allowed on any kind of files uploaded to our servers.

  • How long are the files kept?

    Premium account files are kept forever as long as mp4upload exists.
    Inactive files of Normal account are removed after 6+ months of inactivity.

  • Password is correct but can't login

    Please clear your cache and cookies, then login.

  • I have bought premium account but still see ads

    Kindly proceed with the following instructions:

    For all browsers:
    1) First, log out of your account.
    2) Next, clear the cache of your browser.
    3) Finally, please log in again.

    For Chrome browser : allow 3rd party cookies on the website where you watch mp4upload's videos.
    For Safari browser (iOS and Desktop) : disable "prevent cross-site tracking".

  • I still have questions, what should I do?

    If you still have questions regarding our services don't hesitate to contact us using our contact form.